Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing and using Molu Agency's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Services Offered
Molu Agency provides website design, development, SEO, and digital marketing services specifically for contractors, including but not limited to:
- Website-as-a-Service subscriptions with ongoing maintenance
- Search engine optimization (SEO) and local SEO services
- Google Business Profile management and optimization
- Marketing automation and lead generation systems
- Content creation and copywriting services
Subscription Terms
12-Month Commitment
Website-as-a-Service plans require a 12-month commitment. Early termination fees may apply as outlined in your service agreement.
Payment Terms
Monthly subscription fees are billed in advance. Setup fees are due before project commencement. All fees are non-refundable except as specifically outlined in your service agreement.
Ownership Rights
After completing your 12-month commitment, you retain ownership of all website code, content, and digital assets created for your project.
Client Responsibilities
Clients agree to:
- Provide accurate business information and project requirements
- Respond to project communications within reasonable timeframes
- Provide necessary content, images, and materials as requested
- Maintain current payment information and pay fees on time
- Use services only for lawful business purposes
Intellectual Property
Molu Agency retains intellectual property rights to our proprietary methods, processes, and templates. Custom work created specifically for your business becomes your property upon completion of the 12-month commitment and full payment.
Service Level Expectations
Website Launches
We target 28-day website launches from project kickoff. Delays due to client feedback or content provision may extend this timeline.
Ongoing Support
Active subscriptions include ongoing maintenance, security updates, and customer support during business hours (Monday-Friday, 9 AM - 5 PM PST).
Limitation of Liability
Molu Agency's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages, including but not limited to lost profits or business interruption.
Termination
Either party may terminate services with 30 days written notice after the initial 12-month commitment period. Molu Agency reserves the right to terminate services immediately for non-payment or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Wyoming. Any disputes will be resolved through binding arbitration in Wyoming.
Changes to Terms
We may update these Terms periodically. Continued use of our services after changes constitutes acceptance of the updated Terms.
Contact Information
Questions about these Terms should be directed to:
Email: ege@moluagency.com
Address: 30 N. Gould St. Ste R, Sheridan, WY 82801